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HP COLOR LASERJET PRO MFP M477FDW + SPARES REPAIR - FAULTY FUSER - SHADOW PRINTSPLEASE REVIEW THE FULL ITEM DESCRIPTION AND VIEW ALL PHOTOS CAREFULLY PRIOR TO
MAKING A PURCHASE - THIS ITEM IS CLASSED AS WORKING WITH DEFECTSGrade D - Working With Defects ItemMake - HPModel - Color Laserjet pro MFP M477fdwPrinter Type - LaserColour/Mono - ColourConnectivity - USB, Ethernet, WIFIFlatbed Scanner - TestedADF Scanner - TestedDuplex - TestedPage Count - 32808Mechanical Defects - Fuser faultyCosmetic Defects -New Parts Fitted -Toners / Inks Supplied - Please view included photos carefully for included
consumable levels and other consumable lifes - Inks and Toners will be on a
minimum of 10%.Power Supply - IncludedDevice Has been Fully Tested & working as expected? - Working With Defects Item
Other than the issues mentioned belowItem in the photo is the item I will receive? - Yes
All prices are VAT inclusive. VAT invoice is available on request. Please add a
note during checkout or send us an eBay Message.
COSMETIC CONDITION & DEFECTS - PLEASE REVIEW THE BELOW INFORMATION CAREFULLY
PRIOR TO MAKING A PURCHASE. THIS ITEM HAS DEFECTS.The condition of an item is subjective and may vary from person to person. To
assist you in making an informed decision, we try to include multiple photos,
clearly highlighting any defects. We encourage you to carefully review the
photos indepth, and if you have any questions, please do not hesitate to contact
us.Any defects deemed significant or potentially affecting the item’s functionality
will be detailed below.If the item shown is not the exact one you will receive, it will be in the same
or very similar condition. Items with noticeable defects are photographed
separately to ensure transparency and avoid surprises. Please note that minor
wear and tear should be expected on any refurbished or pre-owned item.
Defect 1 Shadows on Prints - Plenty of Toner.
Defect 2N/ADefect 3N/A
Further InformationOther than the above mentioned defects the device has been
fully tested and working as expectedDeliveryHardware GuaranteeReturnsAbout Us
Orders placed before 12PM are eligible for same-day dispatch via fully insured
next-day delivery. If an item is urgently required for next-day delivery and
purchased after 12 PM, please contact us prior to completing your purchase as
depending on workload, we may still be able to accommodate next-day dispatch for
late orders after 12PMThe delivery method, including the courier’s name, can be verified in the
listing. All delivery services are fully tracked, featuring GPS tracking and
delivery photos to prevent fraudulent claims. Note that some lower-value items
may not qualify for next-day delivery as standard. However, an upgrade to
next-day delivery can be selected during checkout, where available.Customers located in the Scottish Highlands, Isle of Man, Northern Ireland, or
other remote UK areas, an additional surcharge will be applied at checkout. In
such cases, a slightly slower service may be used if next-day delivery is
unavailable. Please contact us in advance if this presents a concern.International shipping is managed exclusively through eBay’s Global Shipping
Programme (GSP). Import taxes, courier selection, and shipping details are
handled by eBay once the item reaches their global shipping facility. As such,
we have no control over these processes. For VAT invoices, eBay will supply
documentation reflecting all applicable import fees, as our invoice will not
include these charges applied through the GSP.
We offer a 60-day return-to-base guarantee covering mechanical and electrical
breakdowns for the equipment purchased. This coverage includes parts, labor, and
return courier costs (including VAT) during standard working hours (Monday to
Friday, 9 AM – 5 PM). This guarantee is subject to the terms, conditions, and
exclusions outlined in your policy, which can be provided upon request or
accessed on our website.Devices classed as Grade D or working with defects - The device will be elegible
for harware cover excluding the defects mentioned in the item description or any
further defects relating to these defects.For further information or assistance, feel free to contact us.
What is Not Covered- Return charges where a fault cannot be found or where the fault relates to a
software or program error.- Unauthorised modifications to the Equipment.- Accidental damage.- Failure to comply with the manufacturer’s instructions for the care of the
Equipment.- Costs not authorised by the Provider or its appointed engineers.- Faults relating to the installation of the Equipment, software installation,
and corrupted software installed on the Equipment or due to computer viruses.- Deliberate damage or neglect of the Equipment.-Repair to or Damage of a cosmetic nature caused by but not limited to denting,
scratching,
chipping, staining, and rust or corrosion.- Claims arising as a result of normal wear and tear (e.g. belts, fuses,
batteries).- Loss of data or information from the Equipment.- If the manufacturer / Refurbisher seal is broken then all benefits under the
policy will cease.Due to fraudulent activity, all serial numbers are recorded and hidden security
markings are added to all our devices including warranty seals.If a claim is made stating that the item is not as described or defective in
order to obtain a free return label, and this claim cannot be verified, we will
report the issue to eBay for appropriate action against your eBay account. In
such cases, the cost of return postage may be deducted from the refund. If any
issues arise with your item, please reach out to us via eBay messaging, and we
will gladly assist you and advise on the best course of action.Please note, if the 30-day return period has passed from the date of delivery
and the fault cannot be replicated, the item may be returned; however, no refund
will be issued.
This item comes with a 30-day return guarantee. This means that if you are
unhappy with your item or it didn't meet your expectations you can send the item
back to us and we will give you a full refund.Due to an increase in fraudulent activity items must be returned in the original
condition in which they were received with all originally included accessories.
All serial numbers are recorded & security seals/markings are added to ensure no
fraudulent activity is carried out on the item. Return postage must also be
covered by the buyer.
In the event of a fraudulent claim that the item is faulty, and the fault cannot
be replicated upon return, we reserve the right to report the issue to eBay for
appropriate action to be taken against your eBay account. Additionally, any
return postage costs or used consumables may be deducted from your refund.Our mission is to reduce the growing amount of electronic waste that is
discarded into landfills each year. By choosing refurbished, you not only save
money but also contribute to environmental preservation. Each asset undergoes a
comprehensive process where all traces of previous ownership are removed and
tested to standards that exceed those of their original factory release.Our items are meticulously inspected, cleaned, and rigorously tested through our
extensive procedures to ensure they meet the highest quality standards. This
ensures that you are fully satisfied with your purchase and that your item will
continue to serve its purpose for many years to come.Our Office Hours are Monday-Friday 9 am - 5 PM. We will only respond to eBay
messages in this timeframe.Should you have a issue with your purchase please contact us via eBay messages
prior to leaving feedback.Chaps IT Recycling Limited - All rights reserved.
CITRUK60 Day Hardware Guarantee Included As Standard - Excluding DefectsShop Links *
Follow Us * Contact Us * Our Feedback * About Us * Follow Us * Contact Us * Our Feedback * About Us HP COLOR LASERJET PRO MFP M477FDW + SPARES REPAIR - FAULTY FUSER - SHADOW PRINTSPLEASE REVIEW THE FULL ITEM DESCRIPTION AND VIEW ALL PHOTOS CAREFULLY PRIOR TO MAKING A PURCHASE - THIS ITEM IS CLASSED AS WORKING WITH DEFECTSGrade D - Working With Defects ItemMake - HPModel - Color Laserjet pro MFP M477fdwPrinter Type - LaserColour/Mono - ColourConnectivity - USB, Ethernet, WIFIFlatbed Scanner - TestedADF Scanner - TestedDuplex - TestedPage Count - 32808Mechanical Defects - Fuser faultyCosmetic Defects -New Parts Fitted -Toners / Inks Supplied - Please view included photos carefully for included consumable levels and other consumable lifes - Inks and Toners will be on a minimum of 10%.Power Supply - IncludedDevice Has been Fully Tested & working as expected? - Working With Defects Item Other than the issues mentioned belowItem in the photo is the item I will receive? - Yes All prices are VAT inclusive. VAT invoice is available on request. Please add a note during checkout or send us an eBay Message. COSMETIC CONDITION & DEFECTS - PLEASE REVIEW THE BELOW INFORMATION CAREFULLY PRIOR TO MAKING A PURCHASE. THIS ITEM HAS DEFECTS.The condition of an item is subjective and may vary from person to person. To assist you in making an informed decision, we try to include multiple photos, clearly highlighting any defects. We encourage you to carefully review the photos indepth, and if you have any questions, please do not hesitate to contact us.Any defects deemed significant or potentially affecting the item’s functionality will be detailed below.If the item shown is not the exact one you will receive, it will be in the same or very similar condition. Items with noticeable defects are photographed separately to ensure transparency and avoid surprises. Please note that minor wear and tear should be expected on any refurbished or pre-owned item. Defect 1 Shadows on Prints - Plenty of Toner. Defect 2N/ADefect 3N/A Further InformationOther than the above mentioned defects the device has been fully tested and working as expectedDeliveryHardware GuaranteeReturnsAbout Us Orders placed before 12PM are eligible for same-day dispatch via fully insured next-day delivery. If an item is urgently required for next-day delivery and purchased after 12 PM, please contact us prior to completing your purchase as depending on workload, we may still be able to accommodate next-day dispatch for late orders after 12PMThe delivery method, including the courier’s name, can be verified in the listing. All delivery services are fully tracked, featuring GPS tracking and delivery photos to prevent fraudulent claims. Note that some lower-value items may not qualify for next-day delivery as standard. However, an upgrade to next-day delivery can be selected during checkout, where available.Customers located in the Scottish Highlands, Isle of Man, Northern Ireland, or other remote UK areas, an additional surcharge will be applied at checkout. In such cases, a slightly slower service may be used if next-day delivery is unavailable. Please contact us in advance if this presents a concern.International shipping is managed exclusively through eBay’s Global Shipping Programme (GSP). Import taxes, courier selection, and shipping details are handled by eBay once the item reaches their global shipping facility. As such, we have no control over these processes. For VAT invoices, eBay will supply documentation reflecting all applicable import fees, as our invoice will not include these charges applied through the GSP. We offer a 60-day return-to-base guarantee covering mechanical and electrical breakdowns for the equipment purchased. This coverage includes parts, labor, and return courier costs (including VAT) during standard working hours (Monday to Friday, 9 AM – 5 PM). This guarantee is subject to the terms, conditions, and exclusions outlined in your policy, which can be provided upon request or accessed on our website.Devices classed as Grade D or working with defects - The device will be elegible for harware cover excluding the defects mentioned in the item description or any further defects relating to these defects.For further information or assistance, feel free to contact us. What is Not Covered- Return charges where a fault cannot be found or where the fault relates to a software or program error.- Unauthorised modifications to the Equipment.- Accidental damage.- Failure to comply with the manufacturer’s instructions for the care of the Equipment.- Costs not authorised by the Provider or its appointed engineers.- Faults relating to the installation of the Equipment, software installation, and corrupted software installed on the Equipment or due to computer viruses.- Deliberate damage or neglect of the Equipment.-Repair to or Damage of a cosmetic nature caused by but not limited to denting, scratching, chipping, staining, and rust or corrosion.- Claims arising as a result of normal wear and tear (e.g. belts, fuses, batteries).- Loss of data or information from the Equipment.- If the manufacturer / Refurbisher seal is broken then all benefits under the policy will cease.Due to fraudulent activity, all serial numbers are recorded and hidden security markings are added to all our devices including warranty seals.If a claim is made stating that the item is not as described or defective in order to obtain a free return label, and this claim cannot be verified, we will report the issue to eBay for appropriate action against your eBay account. In such cases, the cost of return postage may be deducted from the refund. If any issues arise with your item, please reach out to us via eBay messaging, and we will gladly assist you and advise on the best course of action.Please note, if the 30-day return period has passed from the date of delivery and the fault cannot be replicated, the item may be returned; however, no refund will be issued. This item comes with a 30-day return guarantee. This means that if you are unhappy with your item or it didn't meet your expectations you can send the item back to us and we will give you a full refund.Due to an increase in fraudulent activity items must be returned in the original condition in which they were received with all originally included accessories. All serial numbers are recorded & security seals/markings are added to ensure no fraudulent activity is carried out on the item. Return postage must also be covered by the buyer. In the event of a fraudulent claim that the item is faulty, and the fault cannot be replicated upon return, we reserve the right to report the issue to eBay for appropriate action to be taken against your eBay account. Additionally, any return postage costs or used consumables may be deducted from your refund.Our mission is to reduce the growing amount of electronic waste that is discarded into landfills each year. By choosing refurbished, you not only save money but also contribute to environmental preservation. Each asset undergoes a comprehensive process where all traces of previous ownership are removed and tested to standards that exceed those of their original factory release.Our items are meticulously inspected, cleaned, and rigorously tested through our extensive procedures to ensure they meet the highest quality standards. This ensures that you are fully satisfied with your purchase and that your item will continue to serve its purpose for many years to come.Our Office Hours are Monday-Friday 9 am - 5 PM. We will only respond to eBay messages in this timeframe.Should you have a issue with your purchase please contact us via eBay messages prior to leaving feedback.Chaps IT Recycling Limited - All rights reserved.
Follow Us * Contact Us * Our Feedback * About Us * Follow Us * Contact Us * Our Feedback * About Us HP COLOR LASERJET PRO MFP M477FDW + SPARES REPAIR - FAULTY FUSER - SHADOW PRINTSPLEASE REVIEW THE FULL ITEM DESCRIPTION AND VIEW ALL PHOTOS CAREFULLY PRIOR TO MAKING A PURCHASE - THIS ITEM IS CLASSED AS WORKING WITH DEFECTSGrade D - Working With Defects ItemMake - HPModel - Color Laserjet pro MFP M477fdwPrinter Type - LaserColour/Mono - ColourConnectivity - USB, Ethernet, WIFIFlatbed Scanner - TestedADF Scanner - TestedDuplex - TestedPage Count - 32808Mechanical Defects - Fuser faultyCosmetic Defects -New Parts Fitted -Toners / Inks Supplied - Please view included photos carefully for included consumable levels and other consumable lifes - Inks and Toners will be on a minimum of 10%.Power Supply - IncludedDevice Has been Fully Tested & working as expected? - Working With Defects Item Other than the issues mentioned belowItem in the photo is the item I will receive? - Yes All prices are VAT inclusive. VAT invoice is available on request. Please add a note during checkout or send us an eBay Message. COSMETIC CONDITION & DEFECTS - PLEASE REVIEW THE BELOW INFORMATION CAREFULLY PRIOR TO MAKING A PURCHASE. THIS ITEM HAS DEFECTS.The condition of an item is subjective and may vary from person to person. To assist you in making an informed decision, we try to include multiple photos, clearly highlighting any defects. We encourage you to carefully review the photos indepth, and if you have any questions, please do not hesitate to contact us.Any defects deemed significant or potentially affecting the item’s functionality will be detailed below.If the item shown is not the exact one you will receive, it will be in the same or very similar condition. Items with noticeable defects are photographed separately to ensure transparency and avoid surprises. Please note that minor wear and tear should be expected on any refurbished or pre-owned item. Defect 1 Shadows on Prints - Plenty of Toner. Defect 2N/ADefect 3N/A Further InformationOther than the above mentioned defects the device has been fully tested and working as expectedDeliveryHardware GuaranteeReturnsAbout Us Orders placed before 12PM are eligible for same-day dispatch via fully insured next-day delivery. If an item is urgently required for next-day delivery and purchased after 12 PM, please contact us prior to completing your purchase as depending on workload, we may still be able to accommodate next-day dispatch for late orders after 12PMThe delivery method, including the courier’s name, can be verified in the listing. All delivery services are fully tracked, featuring GPS tracking and delivery photos to prevent fraudulent claims. Note that some lower-value items may not qualify for next-day delivery as standard. However, an upgrade to next-day delivery can be selected during checkout, where available.Customers located in the Scottish Highlands, Isle of Man, Northern Ireland, or other remote UK areas, an additional surcharge will be applied at checkout. In such cases, a slightly slower service may be used if next-day delivery is unavailable. Please contact us in advance if this presents a concern.International shipping is managed exclusively through eBay’s Global Shipping Programme (GSP). Import taxes, courier selection, and shipping details are handled by eBay once the item reaches their global shipping facility. As such, we have no control over these processes. For VAT invoices, eBay will supply documentation reflecting all applicable import fees, as our invoice will not include these charges applied through the GSP. We offer a 60-day return-to-base guarantee covering mechanical and electrical breakdowns for the equipment purchased. This coverage includes parts, labor, and return courier costs (including VAT) during standard working hours (Monday to Friday, 9 AM – 5 PM). This guarantee is subject to the terms, conditions, and exclusions outlined in your policy, which can be provided upon request or accessed on our website.Devices classed as Grade D or working with defects - The device will be elegible for harware cover excluding the defects mentioned in the item description or any further defects relating to these defects.For further information or assistance, feel free to contact us. What is Not Covered- Return charges where a fault cannot be found or where the fault relates to a software or program error.- Unauthorised modifications to the Equipment.- Accidental damage.- Failure to comply with the manufacturer’s instructions for the care of the Equipment.- Costs not authorised by the Provider or its appointed engineers.- Faults relating to the installation of the Equipment, software installation, and corrupted software installed on the Equipment or due to computer viruses.- Deliberate damage or neglect of the Equipment.-Repair to or Damage of a cosmetic nature caused by but not limited to denting, scratching, chipping, staining, and rust or corrosion.- Claims arising as a result of normal wear and tear (e.g. belts, fuses, batteries).- Loss of data or information from the Equipment.- If the manufacturer / Refurbisher seal is broken then all benefits under the policy will cease.Due to fraudulent activity, all serial numbers are recorded and hidden security markings are added to all our devices including warranty seals.If a claim is made stating that the item is not as described or defective in order to obtain a free return label, and this claim cannot be verified, we will report the issue to eBay for appropriate action against your eBay account. In such cases, the cost of return postage may be deducted from the refund. If any issues arise with your item, please reach out to us via eBay messaging, and we will gladly assist you and advise on the best course of action.Please note, if the 30-day return period has passed from the date of delivery and the fault cannot be replicated, the item may be returned; however, no refund will be issued. This item comes with a 30-day return guarantee. This means that if you are unhappy with your item or it didn't meet your expectations you can send the item back to us and we will give you a full refund.Due to an increase in fraudulent activity items must be returned in the original condition in which they were received with all originally included accessories. All serial numbers are recorded & security seals/markings are added to ensure no fraudulent activity is carried out on the item. Return postage must also be covered by the buyer. In the event of a fraudulent claim that the item is faulty, and the fault cannot be replicated upon return, we reserve the right to report the issue to eBay for appropriate action to be taken against your eBay account. Additionally, any return postage costs or used consumables may be deducted from your refund.Our mission is to reduce the growing amount of electronic waste that is discarded into landfills each year. By choosing refurbished, you not only save money but also contribute to environmental preservation. Each asset undergoes a comprehensive process where all traces of previous ownership are removed and tested to standards that exceed those of their original factory release.Our items are meticulously inspected, cleaned, and rigorously tested through our extensive procedures to ensure they meet the highest quality standards. This ensures that you are fully satisfied with your purchase and that your item will continue to serve its purpose for many years to come.Our Office Hours are Monday-Friday 9 am - 5 PM. We will only respond to eBay messages in this timeframe.Should you have a issue with your purchase please contact us via eBay messages prior to leaving feedback.Chaps IT Recycling Limited - All rights reserved.
The condition of printer parts can vary depending on whether the item is new, unused, refurbished or previously installed. The condition stated in the individual product listing should therefore be read carefully before purchasing.
New / Unused Parts
Items described as new or unused have not been previously used unless otherwise stated. Original packaging may occasionally show signs of storage, handling, label removal or shelf wear, particularly with older or discontinued parts.
New Other / Open Box
These parts are unused but may no longer be in their original sealed packaging. Packaging may have been opened for inspection, identification, photography or testing, and may show signs of storage or handling.
Refurbished Parts
Refurbished parts may have been previously installed or used and subsequently inspected, tested, cleaned or prepared for resale. Cosmetic marks, label wear or other signs of previous use may be present.
Used Parts
Used printer parts have been previously installed or operated and may show cosmetic wear, marks, scratches, residue, label wear or other signs of previous use. Any known faults, damage, missing components or limitations will be stated in the product description where identified.
Please read the product title, description and photographs carefully before purchasing. Any known defects, faults, damage, missing parts or important condition information will be stated in the listing where identified.
Please do not assume that cables, fixing hardware, brackets, covers, consumables or other accessories are included unless they are shown in the photographs or specifically stated in the product description.
Compatibility is the buyer's responsibility. Printer parts can often look very similar while being intended for different models, revisions or configurations. Please check the manufacturer part number and stated compatibility carefully before purchasing.
Returns of New / Unused Parts
Please take particular care when ordering new or unused printer parts. Where a part is returned after being installed, used, marked, damaged, contaminated, or otherwise handled beyond what is reasonably necessary to inspect it, its resale value may be reduced. Where permitted by applicable consumer law, any refund may therefore be reduced to reflect a genuine loss in value caused by this additional handling or use.
Items being returned should include all originally supplied packaging, protective materials, accessories and components wherever possible.
Nothing in the above is intended to limit your statutory rights where an item is faulty, damaged on arrival, incorrectly supplied or materially different from its description.
If you are unsure about condition, compatibility, included components or the correct part for your printer, please contact us prior to purchase.
New / Unused Parts
Items described as new or unused have not been previously used unless otherwise stated. Original packaging may occasionally show signs of storage, handling, label removal or shelf wear, particularly with older or discontinued parts.
New Other / Open Box
These parts are unused but may no longer be in their original sealed packaging. Packaging may have been opened for inspection, identification, photography or testing, and may show signs of storage or handling.
Refurbished Parts
Refurbished parts may have been previously installed or used and subsequently inspected, tested, cleaned or prepared for resale. Cosmetic marks, label wear or other signs of previous use may be present.
Used Parts
Used printer parts have been previously installed or operated and may show cosmetic wear, marks, scratches, residue, label wear or other signs of previous use. Any known faults, damage, missing components or limitations will be stated in the product description where identified.
Please read the product title, description and photographs carefully before purchasing. Any known defects, faults, damage, missing parts or important condition information will be stated in the listing where identified.
Please do not assume that cables, fixing hardware, brackets, covers, consumables or other accessories are included unless they are shown in the photographs or specifically stated in the product description.
Compatibility is the buyer's responsibility. Printer parts can often look very similar while being intended for different models, revisions or configurations. Please check the manufacturer part number and stated compatibility carefully before purchasing.
Returns of New / Unused Parts
Please take particular care when ordering new or unused printer parts. Where a part is returned after being installed, used, marked, damaged, contaminated, or otherwise handled beyond what is reasonably necessary to inspect it, its resale value may be reduced. Where permitted by applicable consumer law, any refund may therefore be reduced to reflect a genuine loss in value caused by this additional handling or use.
Items being returned should include all originally supplied packaging, protective materials, accessories and components wherever possible.
Nothing in the above is intended to limit your statutory rights where an item is faulty, damaged on arrival, incorrectly supplied or materially different from its description.
If you are unsure about condition, compatibility, included components or the correct part for your printer, please contact us prior to purchase.
6-Month Hardware & Parts Guarantee
Unless otherwise stated in the individual product listing, printer parts are supplied with a 6-month hardware & parts guarantee.
The guarantee covers genuine hardware or mechanical failure of the supplied part during normal use, provided that the failure has not been caused by incorrect installation, incompatible equipment, accidental damage, misuse, modification, contamination, electrical damage or other user-inflicted causes.
Installation & Compatibility
Printer parts should be installed by someone competent and familiar with the relevant equipment. It is the buyer's responsibility to check the manufacturer part number, revision and compatibility with their printer before installation.
Damage caused by incorrect fitting, excessive force, incorrect connections, incompatible equipment, unauthorised modification or installation contrary to manufacturer instructions is not covered by our standard guarantee.
Where a part requires calibration, configuration, firmware installation, resetting, programming or other setup after installation, this does not in itself indicate that the supplied part is faulty.
Consumable items and components subject to normal wear are not covered for depletion or expected wear unless the product listing specifically states otherwise.
Previously Disclosed Condition
Any defect, damage, missing component or limitation clearly stated in the product title or description at the time of purchase forms part of the condition in which the item is being sold and is not covered as a new guarantee claim.
Products with missing, removed or altered identification labels, manufacturer labels, serial numbers or security markings may not be covered by the guarantee.
Due to fraudulent activity, part numbers, serial numbers, identifying information and hidden security markings may be recorded before dispatch.
If a reported fault cannot be replicated following inspection and testing, the item may be returned to the customer where appropriate.
This guarantee is provided in addition to, and does not affect, any statutory rights that apply to your purchase.
Full terms and conditions of our standard guarantee can be found on our website or supplied on request.
Unless otherwise stated in the individual product listing, printer parts are supplied with a 6-month hardware & parts guarantee.
The guarantee covers genuine hardware or mechanical failure of the supplied part during normal use, provided that the failure has not been caused by incorrect installation, incompatible equipment, accidental damage, misuse, modification, contamination, electrical damage or other user-inflicted causes.
Installation & Compatibility
Printer parts should be installed by someone competent and familiar with the relevant equipment. It is the buyer's responsibility to check the manufacturer part number, revision and compatibility with their printer before installation.
Damage caused by incorrect fitting, excessive force, incorrect connections, incompatible equipment, unauthorised modification or installation contrary to manufacturer instructions is not covered by our standard guarantee.
Where a part requires calibration, configuration, firmware installation, resetting, programming or other setup after installation, this does not in itself indicate that the supplied part is faulty.
Consumable items and components subject to normal wear are not covered for depletion or expected wear unless the product listing specifically states otherwise.
Previously Disclosed Condition
Any defect, damage, missing component or limitation clearly stated in the product title or description at the time of purchase forms part of the condition in which the item is being sold and is not covered as a new guarantee claim.
Products with missing, removed or altered identification labels, manufacturer labels, serial numbers or security markings may not be covered by the guarantee.
Due to fraudulent activity, part numbers, serial numbers, identifying information and hidden security markings may be recorded before dispatch.
If a reported fault cannot be replicated following inspection and testing, the item may be returned to the customer where appropriate.
This guarantee is provided in addition to, and does not affect, any statutory rights that apply to your purchase.
Full terms and conditions of our standard guarantee can be found on our website or supplied on request.
Orders placed before 1PM will be dispatched the same day via next day fully insured delivery. On rare occasions we also may be able to ship your order after 1PM. If the item is urgently required for next day & purchased after 1pm, please enquire before purchasing.
All services are fully tracked to avoid fraudulent activity or claims. If you are located in the Scottish Highlands, isle of man, Northern Ireland or remote UK areas an additional surcharge will be applied during checkout. A slightly slower service may also be used if next day is not available. Please enquire before purchasing if this is an issue. All our devices come with a 30 day return guarantee. This means that if you are unhappy with your item or it didn't meet your expectations you can send the item back to us and we will give you a full refund. Due to an increase in fraudulent activity items must be returned in the original condition in which they were received with all originally included accessories. All parts are recorded & security markings added to ensure no fraudulent activity is carried out on the item. Return postage must also be covered by the buyer.
All services are fully tracked to avoid fraudulent activity or claims. If you are located in the Scottish Highlands, isle of man, Northern Ireland or remote UK areas an additional surcharge will be applied during checkout. A slightly slower service may also be used if next day is not available. Please enquire before purchasing if this is an issue. All our devices come with a 30 day return guarantee. This means that if you are unhappy with your item or it didn't meet your expectations you can send the item back to us and we will give you a full refund. Due to an increase in fraudulent activity items must be returned in the original condition in which they were received with all originally included accessories. All parts are recorded & security markings added to ensure no fraudulent activity is carried out on the item. Return postage must also be covered by the buyer.