30 Day Returns with All items
All our devices come with a 30 day return guarantee. This means that if you are unhappy with your item or it didn't meet your expectations you can send the item back to us and we will give you a full refund.
Due to an increase in fraudulent activity items must be returned in the original condition in which they were received with all originally included accessories. All parts are recorded & security markings added to ensure no fraudulent activity is carried out on the item. Return postage must also be covered by the buyer.
If a fraudulent claim is made that the item is faulty and the fault cannot be replicated on return or the issue is down to user error there will be a 10% re-stocking fee applied to your refund.
The return postage must be covered by the buyer, we can provide a pre-paid label however this would be deducted when your item is refunded.
Please contact us before returning any items via email or call us on 0345 066 0101