Dell Latitude 5420 14" Laptop - 11th Gen i5/8GB RAM/256GB SSD/Win 11 Pro

Grade D – Working with defects. The item remains functional but has one or more clearly disclosed faults, limitations, missing features or components, significant cosmetic defects, or other known issues. Please read the full product title and description carefully before purchasing, as all known faults and limitations form part of the condition in which the item is being sold.

This device comes with a 6 month & parts guarantee as standard.

The guarantee covers mechanical and hardware failures that occur during normal use and are not caused by the user.

Grade D / Working With Defects: Any fault, defect, missing functionality, damaged component or limitation that is clearly stated in the product title or description at the time of purchase is excluded from the guarantee. These disclosed issues form part of the condition in which the item is being sold and will not be treated as a new guarantee claim.

The guarantee will continue to cover other unrelated hardware or mechanical failures that were not disclosed as an existing fault at the time of sale.

The guarantee does not cover software-related issues, including the operating system, software installation or reinstallation, or faults resulting directly or indirectly from accident, abuse, misuse, electrical power problems or other external causes.

The guarantee also does not cover servicing, repairs or modifications not authorised by Chaps IT Recycling Limited; use that is not in accordance with the product instructions; failure to carry out appropriate preventative maintenance; or faults caused by accessories, parts or components not supplied or approved by Chaps IT Recycling Limited.

Products with missing, removed or altered service tags, serial numbers, security markings or warranty seals may not be covered.

Due to fraudulent activity, all serial numbers are recorded and hidden security markings may be added to our devices.

If the 30-day returns period has passed and a reported fault cannot be replicated following inspection and testing, the item may be returned to the customer without a refund.

Full terms and conditions of our standard guarantee can be found on our website or supplied on request.

Orders placed before 1PM will be dispatched the same day via next day fully insured delivery. On rare occasions we also may be able to ship your order after 1PM. If the item is urgently required for next day & purchased after 1pm, please enquire before purchasing.

All services are fully tracked to avoid fraudulent activity or claims. If you are located in the Scottish Highlands, isle of man, Northern Ireland or remote UK areas an additional surcharge will be applied during checkout. A slightly slower service may also be used if next day is not available. Please enquire before purchasing if this is an issue. All our devices come with a 30 day return guarantee. This means that if you are unhappy with your item or it didn't meet your expectations you can send the item back to us and we will give you a full refund. Due to an increase in fraudulent activity items must be returned in the original condition in which they were received with all originally included accessories. All parts are recorded & security markings added to ensure no fraudulent activity is carried out on the item. Return postage must also be covered by the buyer.